Preface
Tina Baich
Introduction
François Renaville and Fabienne Prosmans
Part I. Collaboration for shared collections and preservation
Collection management collaborations in Sweden
Karin Byström
Access to academic heritage: ENC theses available online
Camille Carette
When David and Goliath work together: The impact of a cooperation agreement on library strategy
Susanne Kirchmair
How the interlibrary loan service can collaborate with other libraries and university services
Isàvena Opisso
Part II. DDA and EBA as opportunities
Purchase on demand via interlibrary loan: Analysis of the first four years at University of Antwerp Library
Jennifer Van den Avijle and Luca Maggiore
Patron-Driven Acquisition et Evidence-Based Acquisition : Comment implémenter ces modèles afin d'étendre l'offre documentaire dans une bibliothèque ?
Marion Favre and Manon Velasco
Part III. Interlibrary loan workflows and experiences
How library systems influence the interlibrary loan workflow: A comparison between Alma and Koha
Martina Kassler and Veronica Fors
International loans in the Main Library of AGH UST: The technical library as a witness of change
Karolina Forma
The gentle art of giving and receiving: Resource sharing services in a museum library
Florian Preiß
Four years of ILL service at the Faculty Library of Arts and Philosophy (Ghent University): Findings and challenges
Joris Baeyens
Changing tools, changing habits, changing workflows: Recent evolutions of the interlibrary loan service at ULiège Library
Fabienne Prosmans and François Renaville
Part IV. Enhanced ILL services through collaborations and networks
From fee to free: How to reduce expenses by eliminating revenue
Léa Bouillet
HERMES, an international project on free digital resource sharing
Carmen Lomba; Stefania Marzocchi; and Debora Mazza
The NILDE network and document delivery in Verona University Libraries
Elisabetta Guerra
Part V. Impact of Covid-19 on library accessibility and services
COVID-19. New challenges and new solutions at the University of Warsaw Library
Franciszek Skalski
How COVID has changed our world. New opportunities for the future? A case study for UPM Libraries
Reyes Albo
Book Contributors
Acknowledgements